// Legal Documentation
This Privacy Policy explains how Sekabet collects, uses, stores, and protects the personal data of registered users and visitors to the Platform. We are committed to handling your information with transparency and in accordance with internationally recognised data protection principles.
// Privacy at a Glance
Registration details, transaction records, KYC documents, device data, and gameplay activity necessary to operate the Platform and comply with licensing obligations.
To operate your account, process MYR deposits and withdrawals, verify your identity, deliver customer support, prevent fraud, and meet our regulatory obligations under our international licence.
Payment processors (including Malaysian e-wallet and banking partners), identity verification providers, fraud detection services, and regulatory authorities where required by law. We do not sell personal data.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. Contact our support team at any time to exercise your rights.
Sekabet ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our services. This Privacy Policy ("Policy") describes in detail how Sekabet collects, processes, stores, shares, and protects personal information in connection with the operation of the online betting and live casino platform accessible at sekabet.click.
This Policy applies to all registered users of the Sekabet Platform, visitors to our website, and any individual whose personal data we process in connection with the delivery of our services. It should be read alongside our Terms & Conditions, which govern the contractual relationship between Sekabet and its registered users.
By registering an account, making a deposit, or otherwise using the Sekabet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not consent to this Policy, you must not use the Platform.
Transparency Commitment: Sekabet does not sell, rent, or commercially trade personal data to third parties for their own marketing purposes. Data is shared only where necessary to deliver our services, comply with legal obligations, or protect the security and integrity of the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, payment details, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, or deletion. |
| "Data Controller" | Sekabet, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of Sekabet in accordance with our instructions (e.g., payment service providers, KYC verification partners). |
| "KYC" | Know Your Customer — the identity and age verification process required to comply with our licensing obligations and to process withdrawals. |
| "Cookie" | A small data file stored on your device by a web browser, used to remember preferences, maintain session state, and collect analytics data. |
When you create a Sekabet account, we collect the personal information you provide during the registration process. This includes:
Before processing any withdrawal request, Sekabet is required under its licensing obligations to verify the identity and age of account holders. KYC data we collect includes:
We collect records of all financial transactions conducted through your Sekabet account, including:
We automatically collect certain technical data when you access the Platform, including:
We retain records of communications between you and Sekabet, including live chat transcripts, support ticket correspondence, and any feedback or complaint submissions. This data is used to resolve disputes, improve our service, and maintain an audit trail of customer interactions.
Sekabet processes personal data for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Registration data, login credentials | Contract performance |
| Processing deposits & withdrawals | Transaction data, payment method details | Contract performance |
| Identity & age verification (KYC) | ID documents, selfies, address proof | Legal obligation |
| Fraud prevention & security | Technical data, transaction patterns, IP | Legitimate interest |
| Customer support | Communication data, account data | Contract performance |
| Regulatory compliance | KYC data, transaction records | Legal obligation |
| Platform analytics & improvement | Technical data, session data, cookies | Legitimate interest |
| Responsible gambling monitoring | Gameplay data, deposit frequency, session data | Legal obligation / legitimate interest |
| Marketing communications | Email address, communication preferences | Consent |
Sekabet processes personal data on one or more of the following legal bases:
To process deposits and withdrawals, Sekabet shares necessary transaction data with payment service providers. These include Malaysian e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), banking infrastructure providers (DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong), and cryptocurrency processing services (for BTC, ETH, USDT TRC20, and BNB transactions). Data shared is limited to what is strictly necessary for the transaction to be completed.
KYC documentation submitted by users may be processed by third-party identity verification service providers engaged by Sekabet to conduct document authentication and biometric checks. These providers act as data processors under contractual data processing agreements that require them to handle personal data in accordance with applicable data protection standards.
Sekabet uses third-party fraud detection and information security services that may process technical data (including IP addresses and device fingerprints) to identify and prevent fraudulent activity, account takeover attempts, and money laundering.
Sekabet may disclose personal data to regulatory authorities, licensing bodies, law enforcement agencies, or courts where required by applicable law or where we have a good-faith belief that disclosure is necessary to protect the legal rights of Sekabet or third parties, or to prevent serious harm.
Sekabet does not sell, rent, trade, or otherwise commercially transfer personal data to any third party for that party's own marketing or commercial purposes. Data sharing is strictly limited to service delivery and legal compliance purposes.
✅ Your data is never sold. Sekabet generates revenue solely through its gaming and betting services. We have no business model that involves monetising user data for third-party advertising or profiling purposes.
Sekabet uses cookies and similar tracking technologies (such as web beacons and local storage) on its Platform. These technologies serve the following functions:
You may configure your browser settings to block or delete cookies. However, disabling essential cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including login, account management, and live betting.
Sekabet retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
Where data is no longer required for any lawful purpose, Sekabet will securely delete or anonymise it.
Sekabet implements technical and organisational security measures proportionate to the sensitivity of the personal data we process. These measures include:
⚠️ Security Reminder: While Sekabet applies robust technical security measures, the security of your account also depends on you maintaining the confidentiality of your login credentials. Sekabet will never request your password via email, live chat, or phone. If you receive any such request, please contact our support team immediately and do not disclose your password.
Subject to applicable law and our regulatory obligations, registered users of Sekabet have the following rights in respect of their personal data:
To exercise any of the above rights, please contact our support team via the contact details in Section 15 of this Policy. Sekabet will respond to valid requests within a reasonable period, and in any event within 30 days. We may request identity verification before fulfilling your request to ensure data is not disclosed to an unauthorised party.
The Sekabet Platform is strictly intended for persons aged 21 years and above. Sekabet does not knowingly collect or process personal data belonging to individuals under the age of 21. The collection of date of birth information at registration and the mandatory KYC age verification process are both implemented specifically to enforce this requirement.
If Sekabet becomes aware that personal data belonging to a person under the age of 21 has been collected, we will take immediate steps to delete that data and close the associated account. Any funds associated with such an account will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.
If you are a parent or guardian and believe that a minor has accessed the Sekabet Platform or submitted personal data without your knowledge, please contact our support team immediately.
The Sekabet Platform integrates with third-party services and technology providers that may process your personal data as data processors acting on our behalf. These include, but are not limited to:
All third-party data processors engaged by Sekabet are subject to data processing agreements that require them to implement appropriate technical and organisational security measures and to process personal data only in accordance with Sekabet's instructions and applicable data protection requirements.
Sekabet is not responsible for the privacy practices of third-party websites that are not operated by or on behalf of Sekabet. Links to third-party resources on our Responsible Gambling page (for support organisations) do not constitute endorsement of those organisations' privacy practices.
As an internationally licensed online platform serving players in Malaysia and other jurisdictions, Sekabet may transfer personal data to data processors and service providers located in countries outside Malaysia. Such transfers are made only where:
Malaysian users should be aware that data protection laws vary significantly across jurisdictions. Sekabet takes reasonable steps to ensure that personal data transferred internationally is afforded a comparable level of protection to that described in this Policy.
Sekabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, our services, or our licensing obligations. Where material changes are made to this Policy, we will provide notice to registered users via the email address associated with their account or via a prominent notice on the Platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. It is your responsibility to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which Sekabet processes your personal data, please contact us through the following channels:
Our support team serves registered users across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across the country — and is available at any time to assist with data access requests, correction requests, or general privacy enquiries.
We aim to respond to all substantive privacy-related enquiries within 30 calendar days. Where a request is complex or involves multiple data subject rights, we will acknowledge receipt promptly and provide a timeline for full resolution.
This Privacy Policy was last updated on 1 January 2026. By continuing to use the Sekabet Platform, you confirm that you have read and accepted this Policy. For players aged 21 and above only. For related policies, please review our Terms & Conditions and Responsible Gambling page.
A visual summary of the key rights you hold as a Sekabet user in respect of your personal data.
You can request a copy of the personal data Sekabet holds about you at any time. We will provide this within 30 days of your verified request, free of charge for standard requests.
If any personal data we hold about you is inaccurate or out of date — such as a change of email address or city of residence — you have the right to request that we correct it promptly.
In certain circumstances, you may request deletion of your personal data. This right is limited where we are legally required to retain data, such as KYC records and transaction history under our licensing obligations.
You may ask us to pause the processing of your data in certain circumstances — for example, while you contest the accuracy of information we hold about you.
Where we process your data on the basis of contract or consent, you may request that we provide it in a structured, machine-readable format so you can transfer it to another service if you wish.
For processing activities based on your consent — such as receiving promotional emails — you can withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
Protecting your personal data is not an afterthought at Sekabet — it is built into the architecture of the platform from the ground up.
All data transmitted between your browser or mobile device and the Sekabet Platform is protected using industry-standard Transport Layer Security. This includes login credentials, payment data, and KYC document uploads.
Sensitive personal data held in Sekabet's database systems is encrypted at rest. Passwords are stored using a one-way cryptographic hash — meaning even Sekabet cannot retrieve your password in plain text.
Access to personal data is granted on a strict need-to-know basis. All internal access to user data is logged, audited, and reviewed regularly. Unauthorised access attempts are flagged and investigated.
Two-factor authentication (2FA) is available to all registered Sekabet users. Enabling 2FA adds a second verification step to your login process, significantly reducing the risk of unauthorised account access.
Sekabet's infrastructure undergoes regular independent penetration testing and vulnerability assessments. Identified vulnerabilities are remediated on a priority basis in accordance with severity.
Player balance data and transaction records are maintained in systems segregated from Sekabet's operational financial systems, providing an additional layer of protection for your financial information.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to understand more about how Sekabet handles your personal information, our support team is available around the clock.
This Policy is read alongside our Terms & Conditions. For responsible gambling resources, visit our Responsible Gambling page. For players aged 21 and above only.